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       Help Desk
 
Frequently Asked Questions:

How our ordering system works:

  • Add items to your shopping cart by filling in the quantity box and clicking "Add To Cart" at the bottom of that page.
  • Go to the Check Out page.
  • Enter your shipping and payment information in the form provided, and then press the "Secure Submit" button at the bottom of the page.
  • You will be presented with a preview copy of your final order. Examine it carefully to make sure everything is correct.
  • Next, press the "Place Order" button. Your order will NOT be confirmed until you do this.
  • Once you have pressed the "Place Order" button, a copy of your order will be sent to you by email.

When paying by CREDIT CARD:

  • Fill out the on-line form. Select the "Pay by Credit" option, and submit your order on-line.

Return Policy

  • An online receipt or packing receipt dated within 15 days is required for all returns.
  • All returns must be new, unused and contain all original product packaging and accessories.
  • Most items on OdysseyNail.com can be returned by mail.  Please note that shipping and handling cannot be refunded.
  • Some item cannot be returned if Used, Contaminated, Decanted. Some items are subject to a 15% restocking fee.
  • Products purchased at trade show or deal and special discount (package deal) are final and can not be return, unless otherwise specify.
  • All records of purchase are needed for return.

 QUESTIONS?  1.877.NAILSEM or  + 1.407.522.5700  Send us an  Online Inquiry

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